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Inside Sales Associate

Location: Cleveland, OH
Job # 10072655
Date Posted: 10-23-2017
                                                        INSIDE SALES ASSOCIATE

Our client is one of the world’s leading providers of technology solutions and professional services to organizations with engineering design and information technology needs.

  • Conduct outbound customer calls to make customers aware of their upcoming renewal and renewal options
  • Create and provide customer proposals and supply any related documentation and/or brochures  supporting the customer proposed solution
  • Use Salesforce CRM System to document all customer activity
  • Respond to customer calls and emails promptly
  • Work with existing customers to maintain our high renewal close rate and team quota
  • Provide excellent customer satisfaction ratings


- $40K - $44K base salary + Quarterly Bonus ($2-$3K per quarter) = $50-$55K 1st year on target earnings
Who are we looking for?

The successful candidate will have a strong work ethic, will be able to successfully manage a high volume of outgoing customer calls and will be:
  • Proficient with technology, Microsoft Office; prefer Outlook and Excel
  • Able to learn new systems quickly
  • Familiar with selling, experience a plus
  • Customer focused with a passion for exceptional customer service
  • Able to thrive in a fast paced inside sales/customer service environment
  • Highly organized, able to prioritize and have good time management skills
  • Able to track information accurately and have a strong attention to detail
  • Able to maintain an upbeat and positive attitude at all times
  • A self-starter, high energy and results oriented

Exposure to CRM systems and previous outbound, inside sales/customer service experience a plus.

  • Benefits start after day 1 (Medical(Cigna), Dental, Vision
  • Life and Disability Insurance
  • 401K match (After 30 days)
  • Tuition Reimbursement
  • Very detailed sales training program
  • Ongoing sales & management support
  • Advancement opportunity
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